Returns & Exchanges
At RuneCheap, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy on all unworn items. If your order isn't a perfect fit, we are here to help you coordinate a quick exchange or a full refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are still attached and the garment is in its original condition.
Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing